For customers with credit, payment terms are thirty days from the date of shipment or pick-up. Main Electric Supply Company can reduce or end credits at any time, for any reason. A condition for a continued extension of credit is the customers must provide Main Electric Supply Company with current credit information and latest annual financial statement within five business days of the request.
For the amount of time that fees remains unpaid, Main Electric Supply Company can charge customer a late payment fee at the rate of one and half percent (1 1/2%) of the amount due for each month. Export order terms and conditions are identified later in Section III. All payments must be made in U.S. dollars. Main Electric Supply Company has the right to deduct any sums owed by customer to Main Electric Supply Company.
If the customer does the following: (i) fail to make a payment within thirty days of shipment or pick up (ii) fail to comply with Main Electric Supply Company’s credit terms (iii) fail to assure Main Electric Supply Company the matter will be handled within a reasonable time after requested by Main Electric Supply Company (which will be specified in the request); Main Electric Supply Company has the right to do the following: (i) stop shipments until payment or compliance is made (ii) require cash in advance for any further shipments (iii) demand immediate payments of all amounts owed to Main Electric Supply Company (iv) pursue collection action (v) cancel all or any part of an unshipped order.
The customer is responsible for all purchases made. The customer is liable for each of their affiliates who purchase from Main Electric Supply Company.
According to the Main Electric Supply Company Selling Policy, products are sold F.O.B. point of shipment unless otherwise negotiated. Due to this point, it is very important that the customer will accept all freight that is shipped to them and thoroughly inspect the product upon delivery. No claims for missing or damaged Goods will be processed without proper recordation and reporting. Failure to report shall constitute acceptance by customers. Damaged or defective Goods may be replaced or credited at the Company’s discretion. The refusal of Goods does not release responsibility of payment.
Main Electric Supply Company recognizes that the process of filing claims for damaged or missing freight is very time-consuming and unpleasant for everyone involved. We want to provide you, our valued customers, with tips and information that will aid in investigating and resolving your claim promptly.
All claims are subject to the terms and conditions of the consignor (carrier) and the National Motor Freight Classifications rules regulations. To view your carriers rules please visit the company website.
Note: Product returns are liable to be denied or subject to restocking fees and other charges. Custom orders are sold on a “Final Sale” basis only so no cancellations, returns, refunds, or credits are allowed.
For warranty product returns, follow the instructions bellow. Please note: proof of purchase is required.
For product returns, please follow the instructions below. Please note: proof of purchase is required
Note: If the packing slip is unavailable, please provide the following: purchase date, the original invoice number, and the item number.
You may also drop off the product at any Main Electric Supply Company branch location.
In addition to the standard terms and conditions stated in Section I, additional terms and conditions will be addressed for performance of services. Services may be performed by the following: (i) Main Electric Supply Company (its employees and agents) (ii) Main Electric Supply Company subsidiaries or affiliates (iii) Third Party subcontractors. Each is referred to as “Service Provider.”
The terms and conditions specified in this sections are extended solely by the specific provider performing services and do not apply to each service provider performing service mentioned before. The applicable service provider may require customers to execute additional contractual documents prior to the service.
In the event of a conflict between the terms and conditions stated in section one and the terms and conditioned stated in section two, the terms and conditions in section will prevail.
In addition to the standard terms and condition specified in Section I, export sales for Main Electric Supply Company are stated here in Section III. In the event that there is a conflict between Section III and Section I, Section III prevails for export sales.
In the instance that you utilize our website or submit any personal data, be sure to read the following Privacy Notice. This Privacy Notice covers all data processing practices that are carried out through the use of the internet and/or any other electronic communications networks by Main Electric Supply Company LLC.
Another form of collecting data will be utilized through the distribution of surveys. All surveys are completely Main Electric Supply Company LLC related and ask questions that pertain to our website, products, and services. Questions concerning age/age ranges, gender, and other non-personally identifiable data may be asked but we will not tie any personally identifiable data to this information, nor will we ask for any personally identifiable data in these surveys. All data that is derived from surveys is for internal use by Main Electric Supply Company LLC but aggregated data may be shared with others.
We may transfer your personally identifiable data to our service providers that assist in administering our site(s). They can only utilize this data for the sole purpose of maintaining our site(s). These service providers are bound by a contractual agreement to keep your data private and secure.